Friendly US based customer service
Continental Message Solution (CMS) is a leading provider of telephone answering services and customer service call center solutions. The company operates a 24 hour facility in the Midwest United States and currently serves more than 1,500 clients nationwide. Featured services include after hours answering, tier 1 help desk support, daytime virtual receptionist services, service dispatching, and urgent call escalation. All services are 100% customizable.
Keywords: answering service, virtual receptionist, call center outsourcing, inbound call center, after hours answering service, medical answering service, small business call center, dispatching service, customer service, customer service outsourcing
Interview Q&A
How long have you been in business?
45 years
What is your primary product or service?
Telephone Answering, Call Center Services, Customer Service Outsourcing, Virtual Receptionist, After Hours Answering
Who owns your company or runs daily operations?
Gere Jordan
What are your hours of operation?
24x7